In Shop

$60/hr.
One hour minimum, then prorated.

Remote Support

$60/hr.
Half-Hour minimum, then prorated.

  • Rates are for normal priority service (2-3 business days if no parts need to be ordered).  For urgent, top-priority service, a 50% surcharge may apply.
  • Diagnosis is $60/hr.  After diagnosis, a portion of the diagnosis fee may be credited towards the following fixed-price repairs, if redundant.

Fixed-price In-Shop Services

Tune-up. $75
Optimize system for best performance, remove “temp” files, disable/remove unwanted programs and start-ups, install Windows/critical program updates, verify anti-virus/security program status, check temperatures & voltages, check hard drive health.

Virus / Malware Removal. $135
Remove rootkits, viruses, trojans, worms, rogues, adware, spyware and other malware.
If the virus/malware has corrupted Windows beyond repair, Windows may have to be re-installed instead. See below.

Set up New PC. $95
Perform initial set-up, optimize for best performance, uninstall trialware, install anti-virus program.
Installation of application programs not included.

Install / Re-install Windows. $95
Install/re-install Windows, including important Windows updates and backup and restore of user data (up to 50GB).
Assumes hard drive is healthy, i.e., no bad sectors. Re-installation of application programs not included.
For data in excess of the 50GB, see the Data Transfer / Back-up rates below.

Upgrade Windows 7 /8 /8.1 to Windows 10. $95
Upgrade a functional installation of Windows 7 /8 /8.1 to Windows 10.
Microsoft support for Windows 7 ended January 14th, 2020, after which no updates will be issued.

Laptop Repair
•  Screen replacement: $95 + parts
•  Overheating remedy and/or fan replacement: $95 + parts
•  Motherboard repair: $125 – $250 + parts
•  Motherboard repair attempt fee: $90 + parts
•  Motherboard replacement:  $95 + parts

Hard Drive Cloning / Upgrade
Clone a healthy hard drive (with no bad sectors) to your new hard drive and install it in your PC:
Windows+data:  0-460GB $75,  500GB-1.5TB $125,  2+TB $150
If the drive has errors, it can be assessed to determine what data is recoverable and what it would cost before proceeding.   

Data Transfer / Backup
Transfer/backup user data from a healthy hard drive (with no bad sectors) to another hard drive or PC:
User data:  0-460GB $75,  500GB-1.5TB $125,  2+TB $150
If both data backup to customer’s external drive and (concurrent) restoration of the backup to customer’s new PC required, add 50%.
If the drive has errors, it can be assessed to determine what data is recoverable and what it would cost before proceeding. 

Other services also available. Contact us for an estimate.
Rates subject to change without notice. 13% HST required & additional.