Prices
(...plus 13% HST.)

Call us (613-592-8485) to discuss your computer problem and obtain a free estimate.

On-Site Service In-home computer repair   $60/hr.  1 hour minimum, then prorated, e.g., 90 minutes costs $90+tax.

Remote Support Many problems can be fixed using Remote Support.  $30/half-hour Half-hour minimum, then prorated, e.g., 45 minutes costs $45+tax.

In-Shop Service Save some money by bringing your computer in to have it repaired.  $50/hr. 1 hr minimum, then prorated. Fixed-price in-shop services:

Virus / Malware Removal  $95

Remove viruses, trojans, worms, rogues, keyloggers and spyware. (If re-installation of Windows is required, see below.)

Tune-up  $75
Remove accumulated "junk" files, defragment the hard drive, disable &/or remove unwanted programs and start-ups, install Windows updates and program security updates, and make other tweaks to speed up your PC. 

Virus / Malware Removal + Tune-up  Combination special.  $145

Diagnostic Fee  Waived when you authorize the repair.  $50

Laptop Repair

• DC jack repair.   $95 + parts ($0 - $35 for parts)

• Keyboard replacement.  $50 + parts ($35 - $50 for parts)

• Blank / Black / Broken / Distorted Screen

  - Screen replacement.  $50 + parts ($75 - $150 for parts)

  - Screen inverter replacement.  $50  + parts ($30 - $40 for parts)

  - Graphics chip replacement or repair.  Inquire  

• CPU/GPU overheating or fan replacement.  $60 + parts ($0 - $45 for parts)

• Motherboard replacement.  $95 + parts ($100 - $300 for parts)

If they say you need a new motherboard or a new computer, ask us for a free second opinion!

It's usually cheaper to repair it, but they'd rather just sell you a new computer because of higher profit margins.

Set Up New PC and Transfer User Data
• Set up a new PC, uninstall trialware, install anti-virus, word processing and e-mail programs, create recovery DVDs.  $75

• Transfer user data from an old PC to a new one, including documents, pictures, music, e-mail, address book, etc.  $75
• Both of the above. $125

    Note: If the old PC is not functional but the hard drive is readable, it is still usually possible to transfer the data.
    Note: Programs cannot be transferred, they need to be installed on the new PC, which requires the program discs.

Re-install Windows  

Restore Windows to its original factory state, apply Windows updates. Data back-up and restore included. 

- if performed from manufacturer's recovery partition or your system recovery and driver discs $100    

- if recovery partition or your system recovery and driver discs are unavailable/not functional  $125

Data Recovery
Logical Data Recovery

• Recover deleted files, e-mails, pictures, music, documents, etc. from a healthy hard drive or flash (thumb) drive   $50

• Recover files, e-mails, pictures, music, documents, etc. from an unbootable but substantially readable hard drive $50

• Recover lost or corrupted data (bad sectors, MFT corrupted, drive reformatted or Windows re-installed over data.)  $150

- If some. but not all, relevant data is recovered, above prices apply. If no relevant data is recovered.  No charge

Physical Data Recovery

• Drive clicking, not detected, dropped/bumped, power surge, won't spin up, etc,  Inquire

 

Hard Drive Replacement

Clone your healthy current hard drive to a new drive and install it in your PC. (Hard drive not included.)     $50 *

* on laptops that require complete disassembly and removal of the motherboard to reach the hard drive, add  $50

Image a hard drive that cannot be cloned because of errors and restore it to a new drive (Hard drive not included.)   $100

- restored drive may be missing files or data, requiring a repair-install of Windows or re-installation of programs (not included)

Install Computer Programs or Hardware   $25 per item

Install programs, PCI cards, video cards, CD/DVD drives, or memory. (Software and hardware not included.)

 

Other services also available. Contact us for an estimate.
Rates subject to change without notice. 13% HST required & additional.