Prices(...plus 13% HST.)
Call us (613-592-8485) to discuss your computer problem and obtain a free estimate.
 | On-Site Service In-home computer repair $60/hr. 1 hour minimum, then prorated, e.g., 90 minutes costs $90+tax.
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Remote Support
Many problems can be fixed using Remote Support. $30/half-hour Half-hour minimum, then prorated, e.g., 45 minutes costs $45+tax.
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In-Shop Service Save some money by bringing your computer in to have it repaired. $50/hr. 1 hr minimum, then prorated.
Fixed-price in-shop services:
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Virus / Malware Removal $95Remove viruses, trojans, worms, rogues, keyloggers and spyware. (If re-installation of Windows is required, see below.)
Tune-up $75
Remove accumulated "junk" files, defragment the hard drive, disable &/or remove unwanted programs and start-ups, install Windows updates and program security updates, and make other tweaks to speed up your PC.
Virus / Malware Removal + Tune-up Combination special. $145
Diagnostic Fee Waived when you authorize the repair. $50
Laptop Repair
• DC jack repair. $95 + parts ($0 - $35 for parts)
• Keyboard replacement.
$50 + parts ($35 - $50 for parts)
• Blank / Black / Broken / Distorted Screen
- Screen replacement. $50 + parts ($75 - $150 for parts)
- Screen inverter replacement. $50 + parts ($30 - $40 for parts)
- Graphics chip replacement or repair. Inquire
• CPU/GPU overheating or fan replacement. $60 + parts ($0 - $45 for parts)
• Motherboard replacement. $95 + parts ($100 - $300 for parts)
If they say you need a new motherboard or a new computer, ask us for a free second opinion!
It's usually cheaper to repair it, but they'd rather just sell you a new computer because of higher profit margins.
Set Up New PC and Transfer User Data
• Set up a new PC, uninstall trialware, install anti-virus, word processing and e-mail programs, create recovery DVDs. $75
• Transfer user data from an old PC to a new one, including documents, pictures, music, e-mail, address book, etc.
$75
• Both of the above.
$125 Note: If the old PC is not functional but the hard drive is readable, it is still usually possible to transfer the data.
Note: Programs cannot be transferred, they need to be installed on the new PC, which requires the program discs.
Re-install Windows
Restore Windows to its original factory state, apply Windows updates. Data back-up and restore included.
- if performed from manufacturer's recovery partition or your system recovery and driver discs $100
- if recovery partition or your system recovery and driver discs are unavailable/not functional
$125
Data Recovery
Logical Data Recovery
• Recover deleted files, e-mails, pictures, music, documents, etc. from a healthy hard drive or flash (thumb) drive $50
• Recover files, e-mails, pictures, music, documents, etc. from an unbootable but substantially readable hard drive $50
• Recover lost or corrupted data (bad sectors, MFT corrupted, drive reformatted or Windows re-installed over data.) $150
- If some. but not all, relevant data is recovered, above prices apply. If no relevant data is recovered. No charge
Physical Data Recovery
• Drive clicking, not detected, dropped/bumped, power surge, won't spin up, etc, Inquire
Hard Drive Replacement
Clone your healthy current hard drive to a new drive and install it in your PC. (Hard drive not included.) $50 *
* on laptops that require complete disassembly and removal of the motherboard to reach the hard drive, add $50
Image a hard drive that cannot be cloned because of errors and restore it to a new drive (Hard drive not included.) $100
- restored drive may be missing files or data, requiring a repair-install of Windows or re-installation of programs (not included)
Install Computer Programs or Hardware $25 per item
Install programs, PCI cards, video cards, CD/DVD drives, or memory. (Software and hardware not included.)
Other services also available. Contact us for an estimate.
Rates subject to change without notice. 13% HST required & additional.